
Providing Compassionate Care for Seniors
Privacy Policy
Oak Side Haven Senior Living (“Oak Side Haven,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of individuals who visit our website, contact us, or inquire about our services. This Privacy Policy explains how we collect, use, and protect information.
Information We Collect
We may collect the following types of information when you visit our website or contact us:
-
Name
-
Email address
-
Phone number
-
General inquiry information submitted through contact or tour request forms
We do not collect sensitive medical or financial information through our website.
How We Use Your Information
Information collected may be used to:
-
Respond to inquiries or requests for information
-
Schedule tours or follow up regarding services
-
Communicate about Oak Side Haven Senior Living
-
Improve our website and services
We only collect information that is voluntarily provided.
Medical Information Disclaimer
Oak Side Haven Senior Living provides non-medical residential care only.
We do not collect, store, or manage protected health information (PHI) through our website.
Any medical services, including nurse practitioner services, are provided by independent third-party providers and are billed directly through insurance. Oak Side Haven does not access or retain medical records through its website.
Sharing of Information
We do not sell, rent, or trade personal information to third parties.
Information may only be shared:
-
When required by law
-
To respond to lawful requests from authorities
-
With service providers who assist in website functionality (such as hosting or form delivery), solely for operational purposes
-
Cookies & Website Analytics
Our website may use cookies or basic analytics tools to understand website traffic and improve user experience. These tools do not collect personally identifiable information.
You may disable cookies through your browser settings at any time.
Data Security
We take reasonable steps to protect personal information submitted through our website. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. Oak Side Haven Senior Living is not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children.
Your Rights & Choices
You may request to:
-
Review or update your personal information
-
Ask questions about how your information is used
-
Request deletion of submitted information
Requests can be made using the contact information below.
Changes to This Policy
Oak Side Haven Senior Living may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us: